News Releases - 2018

Date: 12 March 2018

Eaton’s annual Blackout Tracker Report reveals 27 percent surge in power outages affecting more than 1.7 million people in 2017

Power management specialist urges businesses and IT Managers to review power backup and disaster recovery plans this World Backup Day 31 March.

SYDNEY, AUSTRALIA. Power management company Eaton today released its annual Blackout Tracker Report for Australia and New Zealand (ANZ), which revealed more than 1.7 million people were affected by 327 power outages in 2017.

Overall power outages in Australia increased by 19 percent, with Queensland overtaking New South Wales as the top blackout state after Cyclone Debbie caused devastation along the east-coast in March. Across the Tasman, New Zealand blackouts increased by 36 percent, with the North Island faced with widespread snowstorms, a big scrub fire and Cyclone Cook.

Gordon Makryllos, Managing Director Australia and New Zealand at Eaton Industries said while the total number of people affected by power outages almost halved in 2017, businesses and individuals should still be wary as there was a higher frequency of small-scale blackouts and the average duration of outages increased by 39 percent.

“With almost three out of four blackouts caused by weather, falling trees, faulty equipment or human error – it is clear that many power outages are unexpected and often unavoidable, which serves as a timely reminder for businesses to review their power backup and disaster recovery plans to ensure IT systems and data are protected in the event of a power disruption.”

An EMC Global Data Protection Index that surveyed 125 Australian companies found the average organisation experiences approximately three days of unexpected downtime per year, with data loss and other consequences totaling around AUD $70 billion. With majority of respondents not fully confident in their ability to recover after disruption.

“In the current era of digital connectivity and data dependency, the cost of power outages can be significant for any business – in particular those that have data collection technology in locations where recovery processes are complex and hard to reach. To reduce the risk of data loss, downtime and increased costs, it is important to have uninterruptible power systems (UPSs), generators and power management software solutions that can deliver backup power during outages.”

As World Backup Day approaches on 31 March, Eaton is offering a complimentary consultation and Critical Power Site Audit to all Australian and New Zealand businesses that will assess the business’ vulnerability to power disruption. The consultation will provide recommendations on the steps that can be taken to minimise downtime. To register for this complimentary service, click here.

Among the most interesting power outages in 2017 included:

  • Wangaratta, VIC – Despite protective devices being installed on equipment, an unidentified critter managed to make its way into a substation, resulting in 18,000 customers losing power for 150 minutes.
  • Hawke’s Bay, NZ – On August 7, power was cut to 5,000 when a contractor accidently drove his roadside lawn mower into a wire fence – causing it to spring up and hit power lines.
  • Gold Coast, QLD – On September 24, thrill-seekers at Movie World got a little more than they bargained for after an underground fault at a nearby housing estate tripped the theme park’s safety system. The outage affected 460 homes and left people stranded on multiple rides for 10 minutes.
  • Townsville and Brisbane, QLD – On October 1, a power cut to 1,200 customers occurred in Townsville as the North Queensland Cowboys were about to take the field in the NRL Grand Final. While during the game, a rogue animal caused another power outage in Brisbane that left 2,000 households in the dark.
  • Kerikeri, NZ – On October 12, a “boy racer” doing skids caused a six-hour power outage to 700 customers, fleeting on foot after his car demolished a power pole.

Blackout Tracker Annual Report data is based on a full year of reported power outages across Australia and New Zealand. To view and download the entire report click here. To learn about Eaton’s power management products and services, visit: www.powerquality.eaton.com or www.eatoncorp.com.au.

Eaton is a power management company with 2017 sales of $20.4 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

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