Spotlight: Jean-Marc Emonet

Widest range of single phase UPSs ever

Eaton’s range of single-phase UPSs widened significantly with the acquisition of MGE Office Protection Systems. To secure effective product development and successful sales, a new Distributed Power Quality Division responsible for single-phase products under both the Powerware and MGE Office Protection Systems product lines was created. Jean-Marc Emonet manages a team of professionals in product marketing, marketing communications, sales and technical support in this new business unit in EMEA.

Why was the single-phase business unit founded and what is it about?

I am proud and honoured to lead this EMEA business unit. Both MGE and Powerware single-phase UPSs are of the highest quality. Founding this organisation, pooling single-phase experts in marketing, R&D, service and supply chain, will help Eaton strengthen its presence in this market segment.

At the moment, we have 1,200 employees worldwide and a presence in more than 50 countries. The business unit headquarters, with 145 people, is located in Grenoble, France. From there we take care of single-phase product development, marketing, sales support and technical support in EMEA. This is the first time Eaton has set up a divisional headquarters outside the US.

What makes MGE and Powerware single-phase UPS a good match?

Most importantly, the match enhances the reseller channel and service organisation. Powerware and MGE Office Protection Systems have traditionally been strong in different geographic locations. Combined, we are now able to help our customers all over Europe, in both IT and electrical channels. From the sales point of view, we can now provide much better support to our resellers and end customers, because the support and service organisation is larger. We are number one in the single-phase UPS market in several northern and southern European countries as well as in Africa.

How will the customers benefit?

Customers will be able to easily find the perfect UPS for their needs through a number of channels. They will enjoy the best service and quality on the market. For example, all Eaton specialists in EMEA with expertise on Powerware products have also been trained to support customers with MGE single-phase UPSs from spring 2008. We have also founded a network of experts who act as an efficient link between the field and the support and development teams – this is our way to guarantee, that the customers’ needs will always be taken into account in existing and future products.

What new products will be on offer?

The new Eaton 9130, part of the Powerware Series, is the crowning achievement of our single-phase product development. It will be followed by other products that combine the best qualities of both the Powerware and MGE Office Protection Systems single-phase UPSs. In addition, we will be offering state-of-the-art monitoring software and connectivity accessories.

What is happening in the market?

Over the years, the single-phase UPS market has shown constant growth, almost independent of economic cycles. This growth is fuelled by the ever-increasing demand for small and medium data centres and new distributed applications. The need for UPSs and surge protectors to secure high quality power at home is also growing. With all this growth, it is of the utmost importance to find the most energy-efficient power solutions. Providing innovative products to meet these needs will be our top priority.