Technical Support Help Desk

Single Phase Products up to 6kVA

Our Help Desk is available to answer your questions on Single-Phase UPSs (through 6kVA) and software products purchased for use with your UPS.

Three Phase Products greater than 6kVA

Our Help Desk is also available to answer your questions on Three-Phase UPSs (from 6kVA). If we are unable to resolve the situation, our Response Centre will arrange for a Service Technician to come to the Customer site to perform the services required to return your UPS to peak performance.

 You can also complete our Support Inquiry Form for next business day response.