
Large UPS Services
Eaton Global Services provides world class service through 300 Customer Service Engineers in North America and 1200 internationally. Global Services factory-trained and authorized technicians are there when and where you need them to deliver 7x24 factory certified service support. Common service plans for our large UPS include: proactive service plans, comprehensive service coverage, start-up service, and UPS Preventive Maintenance.
All plans can be used with:
Powerware 9305
Eaton 9315
Powerware 9330
Powerware 9355
Powerware 9340
Powerware 9370
Static Transfer Switches
Large UPS Service Plans
ProActive Service Plan
- Prevent potential downtime by taking steps ahead of time
- Above and beyond standard warranty
- 7x24 Corrective Maintenance coverage
- Remote Monitoring Advance Response Service
- Annual power protection audit assessment of power protection and load configuration
- Web access to account information and site service activity
- 7x24 Start-up Service
UpTime Guarantee
- Recommended service plan provides uptime of your UPS
- One step above the ProActive Service Plan in that it offers battery preventive maintenance along with UPS preventive maintenance
- All of the ProActive Service Plan features plus battery Preventive Maintenance
- Available for first year of service through an upgrade fee on the Eaton 9315 or Powerware 9330
Start-Up Service
- Validate the installation integrity of your UPS
- Perform a full mechanical inspection
- Start-up your UPS system
- Verify all operating and monitoring parameters
- Provide basic operational training
UPS Preventive Maintenance
- Maximizes UPS efficiency and uptime while preventing load loss
- Comprehensive maintenance plan
- Calibration of all metering and protective features
- Functional testing of all transfer conditions
- Inspection of online performance of equipment with load
- Installation of system upgrades where applicable
- Review of alarm states, history and upgrade status
- Examination of interfaces to other powertrain equipment
- Visual check on batteries and battery environment
- Written evaluation providing you a historical record of your equipment performance
Product List

- PC, Workstation & Home AV UPS
- Eaton 3S (550-750 VA)
- Eaton 5S (550 - 1500VA)
- Network & Server
- Eaton 5SC (500 - 1500VA)
- Eaton 5P (750-3000 VA)
- Eaton 5P Rack (550-3000 VA)
- Eaton 5PX (1000-3000 VA)
- Eaton 9130 (700-3000 VA)
- Eaton 9130 RM (700-3000 VA)
- Eaton 9PX (2-3 kVA)
- Eaton 9PX (5-11 kVA)
- Eaton 9170+ (3-18 kVA)
- Eaton 9155 (8-15 KVA)
- Data Center & Facility UPS
- BladeUPS (12-60 kW)
- Eaton 9355 (10-40 kVA)
- Eaton 93E (20 - 60 kVA)
- Eaton 93PM (50-100 kW)
- Eaton 9390 (40-160 kVA)
- Eaton 9390IT (40 kVA)
- Power Xpert 9395 (225-1100 kVA)