BladeUPS - Support
Questions about a product you own?
Toll Free: 1 800 356 5737
E-mail (Hardware): SinglePhaseTS@eaton.com
E-mail (Software & Connectivity): Software&ConnectivityTS@eaton.com
To view unit service history or to schedule service online, please visit eaton.com/MySupport
Questions before you buy?
Toll Free: 1 800 356 5794 Option 2, Option 1
International: +1-828-651-0760 Option 2, Option 1
Monday - Thursday: 8:00 a.m. to 7:00 p.m. Eastern Time
Friday: 8:00 a.m. to 6:00 p.m. Eastern Time
E-mail: InsideSalesEngineerUPS@eaton.com
Training:
Product Installation Video for the Eaton BladeUPS
UPS Fundamentals Training for the Eaton BladeUPS
UPS First Responder Training for the Eaton BladeUPS
View all Training Options
Warranty and service plan features included with new unit
| Factory Warranty1 |
| Duration of warranty | 18 mos |
| Parts and labor for electronics |  |
| 7x24 Customer Reliability Center triage and dispatch |  |
| 7x24 Technical support access |  |
| MySupport web access to account and service site history information (UPS only) |  |
| Depot exchange |  |
1. The period covered in this warranty for product installed (and currently located) in the 50 United States and District of Columbia is 12 months from the date of product start-up or 18 months from date of product shipment, whichever occurs first, for parts coverage and 90 days from the date of product start-up for labor coverage. The period covered by this warranty for product installed (and currently located) outside of the 50 United States and District of Columbia is 12 months from the date of product start-up or 18 months from date of product shipment, whichever comes first, for parts coverage.