Customer Spotlight

Mt. Washington Observatory

Eaton service helps the Mt. Washington Observatory operate in the world’s worst weather and keep their 80-year weather record intact.

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UPS & Battery Services

Services overview

Learn more about our service offerings and why you should go with Eaton.

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Why Eaton UPS service? Professional assessment and testing services PredictPulse remote monitoring Turnkey installation services Disaster response services Replacement parts Helpful resources End of Service Life (EOSL) program

UPS service plans

A preventive maintenance plan is the key to achieving maximum performance from your Eaton UPS. With a variety of service plans tailored to meet your unique needs, Eaton is uniquely positioned to provide premium power protection.

Batteries & battery services

The single most critical element of UPS performance is battery quality. Make sure your UPS batteries are ready when it matters most.

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UPS batteries UPS battery replacement Free UPS battery handbook Eaton Cellwatch battery monitoring ABM technology

Lookup your service plan

Do you own an Eaton UPS, but lack information regarding your service or warranty? Use Eaton’s serial number lookup form.

Safety

Without the right safety training, extensive diagnostic equipment and tools, UPS owners can perform only limited service themselves. Learn more about UPS and battery safety.

Downtime cost calculator

Use Eaton’s calculator to find out the financial consequences you are facing every time there is a power outage in your data center.

Eaton’s MySupport portal

Your personal online service history and scheduling portal.

Contract service response time tool

View available Eaton UPS contract services response times in the United States. Note: Contract response time included with your Eaton service plan may vary. Check your service plan contract for exact terms.

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