UPS Services

Why Eaton UPS Service?

Learn more about our service offering in this informative video.

UPS Service Plans

A preventive maintenance plan is the key to achieving maximum performance from your Eaton UPS. With a variety of service plans tailored to meet your unique needs, Eaton is uniquely positioned to provide premium power protection.

Remote Monitoring

Eaton eNotify Remote Monitoring stands guard with your critical UPSs and power management solutions with 24x7, real-time enterprise monitoring, to provide you with added power protection assurance.

Service Tech Testimonials

See what customers are saying about Eaton UPS service.

Helpful resources

White papers, checklists and other useful service information to consider during the lifespan of a UPS.

Contract Service Response Time Tool

View available Eaton UPS contract services response times in the United States. Note: Contract response time included with your Eaton service plan may vary. Check your service plan contract for exact terms.

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Eaton Turnkey Installation Services

Designed to offer maximum convenience and savings, Eaton’s scheduled turnkey installation services are the perfect solution if you’re interested in more than a traditional UPS startup service.

Eaton’s Disaster Response Services

Eaton provides prompt and expert emergency response services to our customers.—allowing for the fastest response time possible. If an event occurs without warning, Eaton provides an emergency service response line 24 hours a day, 7 days a week.


Without the right safety training, extensive diagnostic equipment and tools, UPS owners can perform only limited service themselves. Learn more about UPS and battery safety.

Eaton’s MySupport Portal

Your personal online service history and scheduling portal.

End of Service Life (EOSL) Program

Eaton has many options available to help you identify your power protection needs, select a new UPS, de-commission your legacy system and implement new, state-of-the-art power protection for your critical applications.