Eaton 9390 UPS

Formerly Powerware 9390 UPS

The energy-efficient Eaton 9390 UPS provides backup power and scalable battery runtimes in a small footprint for mid-size data centers, medical equipment and other critical systems. With the groundbreaking Energy Saver System, the 9390 operates at 99% UPS efficiency and can pay for itself in three to five years—without sacrificing reliability.
 

Eaton 9390 - Technical Specifications


Product Snapshot
Power Rating 20-160 kVA
Voltage 208/208, 380/380, 400/400, 480/480 (standard) 600/600, 600/208, 480/208 (optional)
Frequency 55-65 Hz
Configuration Tower
Product Series Powerware
UPS Models
9390 UPS Models (all models are TAA Compliant)
Eaton 9390 UPS 20 to 160 kVA

Eaton 9390 - Features

  • Delivers 99% efficiency without sacrificing reliability using Energy Saver System
  • Provides stronger power performance with optimum generator sizing, PFC power supply compatibility, and via lowest THD that enhances compatibility with upstream power systems
  • Offers the highest reliability and availability with Powerware Hot Sync paralleling, superior battery management, inherent redundancy and a scalable architecture that adapts to increasing power requirements
  • Delivers robust manageability with superior control and connectivity and with a superior service offering
  • Works with the Intelligent Power Software Suite, which offers free monitoring, management and shutdown software ideal for protecting physical and virtual machines


Eaton 9390 - Documentation

Product & Service Catalog (overview)
English (US)
21-Apr-2014
9317 kB
Eaton 9390 UPS Brochure
English (US)
05-Mar-2014
1824 kB
Eaton Cellwatch Battery Monitoring System brochure
English (US)
13-Dec-2013
1073 kB
ESS Field Upgrade Overview
English (US)
11-Jul-2012
350 kB
ESS Technology Brief - US
English (US)
13-Jul-2011
311 kB
Powerware Hot Sync Paralleling Technology Brochure
English (US)
29-Jun-2011
268 kB
Static Auto Tie Architecture
English (US)
31-May-2011
241 kB
Eaton UPS Connectivity: The Power Inside the Box
English (US)
16-Mar-2011
2344 kB
Large Systems Group Brochure
English (US)
25-Jan-2010
2701 kB

Eaton 9390 - Options



Batteries
Option Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
Eaton Cellwatch Battery Monitoring System
Cellwatch is a state-of-the-art battery monitoring system designed specifically for large (three-phase) UPSs.
Flywheels
Option Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
VYCON flywheel
The VYCON VDC-XE flywheel systems offer a highly reliable DC power source. The VDC and VDC-XE Direct Connect UPS backup systems offer an alternative to lead-acid based batteries and bring unprecedented power capacity for instantaneous and reliable backup power
Power Management Connectivity
Option Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
Relay Card
Provides dry-contact interface between your UPS and any relay-connected computer, including the AS/400, as well as a variety of industrial applications
1018460$146
CAN Bridge Card
CAN Bridge Card for paralleling units and/or RMP/RIM/SCM interface. x2 for N+1, x3 for N+2
103004336$519
Power Xpert Gateway UPS card
The Power Xpert Gateway UPS card allows direct connection to Ethernet networks and Web access to Eaton Powerware x-slot compatible UPSs.
PXGXUPS$450
Power Management Software
UPS and ePDU Supervisory Software
Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
Intelligent Power Manager
Enables monitoring and management of multiple network power devices and integrates seamlessly with VMware's vCenter Server and Microsoft's SCVMM. View demo
free download
66925 (Silver)
66926 (Gold)
free
$569
$2,765
UPS Protection Software
Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
Intelligent Power Protector
Provides automatic, graceful shutdown of PCs, servers and virtual machines during extended power outages. Compatible with ESXi, Hyper-V, Xen and KVM. View demo
free downloadfree
Enterprise Power Monitoring Software Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
Power Xpert Software Professional Edition
Monitors your entire power chain with Web based views of your enterprise-wide mission-critical servers allowing access to critical performance information from any location via a Web Browser. This edition is gearedView more
PXS-PRO$5,999
Power Xpert Software Enterprise Edition
Monitors your entire power chain with Web based views of your enterprise-wide mission-critical servers allowing access to critical performance information from any location via a Web Browser. This edition extensiveView more
PXS-ENT$11,999
Power Xpert Reporting
Eaton’s Power Xpert Reporting works in conjunction with Power Xpert Software or Foreseer allowing a view past individual measurements, trend graphs and events. It consolidates complex data from a multitude of devicesView more
PXR$5,999
Power Distribution and Bypass
Option Part Number List Price*
* List Prices are not a reflection of the actual product Street Price. Check
with your Eaton reseller or partner to get actual pricing.
Eaton ePDU
Enclosure Power Distribution Units distribute power to 4 to 45 receptacles in high-density rack environments. The plug-and-play architecture organizes power distribution, simplifies cable management and lets you add and change IT equipment without an electrician


* List Prices are not a reflection of the actual product Street Price. Check with your Eaton reseller or partner to get actual pricing.

Eaton 9390 — Service & Support

    Jump to:
     Technical Support
     Service Plans

    Questions about a product you own?

    Toll Free: 1 800 843 9433
    International: +1 919 871 1800
    Or complete this quick form.
    Support for this product is available 7x24
    To view unit service history or to schedule service online, please visit eaton.com/MySupport

    Questions before you buy?

    Toll Free: 1 800 356 5794 Option 2, Option 1
    International: +1-828-651-0760 Option 2, Option 1
    Monday - Thursday: 8:00 a.m. to 7:00 p.m. Eastern Time
    Friday: 8:00 a.m. to 6:00 p.m. Eastern Time
    E-mail: InsideSalesEngineerUPS@eaton.com

    Training:

    UPS Fundamentals Training for the Eaton 9390
    UPS First Responder Training for the Eaton 9390
    View all Training Options

    Turnkey Installation Services:

    Turnkey Installation Services for the Eaton 9390

    Warranty and service plan features included with new unit

    Factory Warranty1
    Duration of warranty1 yr
    Start-up (5x8)
    Parts and labor for electronics
    7x24 Customer Reliability Center triage and dispatch
    7x24 Technical support access
    MySupport web access to account and service site history information (UPS only)
    Service Protection Plan (1yr2)
    7x24 on-site corrective maintenance; parts and labor for electronics
    Standard 8-hour response
    eNotify remote monitoring (w/ monthly monitoring summary report)
    Service priority status

    To purchase additional services, please contact 800.843.9433

    1. The period covered in this warranty for product installed (and currently located) in the 50 United States and District of Columbia is 12 months from the date of product start-up or 18 months from date of product shipment, whichever occurs first, for parts coverage and 90 days from the date of product start-up for labor coverage. The period covered by this warranty for product installed (and currently located) outside of the 50 United States and District of Columbia is 12 months from the date of product start-up or 18 months from date of product shipment, whichever comes first, for parts coverage.

    2. The period covered by this service plan is 12 months from the date of product start-up or 18 months from date of product shipment, whichever occurs first

    Service Plans
    Features Service Plans
      PowerTrust
    Value
    ProActive PowerTrust
    PowerTrust
    Preferred
    Flex
    Parts and Labor for ElectronicsCustom service
    contracts available
    for purchase
    Parts and Labor for BatteriesOOOO
    5x8 On-Site Corrective Maintenance   
    7x24 On-Site Corrective Maintenance 
    Next Business Day Response    
    8-Hour Response 
    4-Hour Response  O O O
    2-Hour Response O O O
    5x8 UPS Preventive Maintenance Visit1 per yearO1 per yearO
    7x24 UPS Preventive Maintenance VisitO1 per yearO2 per year
    Battery Preventive Maintenance VisitOO1 per year2 per year
    eNotify Remote Monitoring Service
    Discounted Spare Parts & Upgrade Kits & T&M 30%30%30%
    =Included featureO=Optional feature
    Eaton's most popular on-site UPS support plans come standard with the above features. Additional preventive maintenance visits can be added toany packaged plan. Flex Support Plans should be used whenever a standard packaged service plan doesn't exactly match your needs.