Power Infrastructure Remote Monitoring

PredictPulse: How it works

After one or more Eaton UPS devices is activated and an account is created at Eaton’s portal (MyEaton), subscribed devices will start communicating with Eaton:

  • Every 15 minutes (or daily), your devices will send parametric data to our monitoring center
  • Aggregated status information will appear on your PredictPulse dashboard
  • Eaton monitoring experts will review the data and determine if anything is out of the ordinary
  • If something’s not quite right, we’ll notify you of the alarm and how we recommend addressing it
  • Additionally, alarm data will appear on the PredictPulse mobile app

Device data is sent using one-way outbound email (SMTP) to maximize security; Eaton cannot interrogate or control any devices. Health data is sent either every 15 minutes or daily, based on the connectivity card in the UPS. Alarm data is sent real-time.

The PredictPulse online dashboard is compatible with these web browsers: Internet Explorer versions 9 and 10, Firefox versions 26-36 and Chrome versions 32-40. The mobile app is available for iOS and Android devices.

This infographic provides a high-level overview of what PredictPulse is and how it works.

PredictPulse Infographic