| Description |
Service Plan
|
| |
Standard |
Enhanced |
Premier |
| 1 preventive maintenance
visit/year (according to factory instructions; battery
test, function test, alarm check-outs, cleaning, test
report) |
 |
 |
 |
| Technical updates |
 |
 |
 |
| Repair service, 5 days per week 9-5pm
mon/fri |
 |
|
|
| Repair service, 7 days per week, 24 hours per day (7x24) 6 hr response |
|
 |
|
| Repair service, 7 days per week, 24 hours per day (7x24) 4 hr response |
|
|
 |
| Hot-line assistance 24 hour |
 |
 |
 |
| Spare parts included (excludes batteries except under warranty) |
 |
 |
 |
| Emergency service,
response within end of next working day |
 |
|
|
| Emergency service, response within 6 hours,
(round the clock service every day of the year) |
|
 |
|
| Emergency service, response within 4 hours,
(round the clock service every day of the year) |
|
|
 |
| Travel and labour costs
included |
 |
 |
 |
| Repair labour included |
 |
 |
 |