UPS Service Plans - Powerware Series

Eaton Care Options:

• Power Protect Safe
• Power Protect Standard
• Power Protect Enhanced
• Power Protect Premier

Service Plans
	Basic	Fully Comprehensive
Standard Features	Safe	Standard	Enhanced	Premier
1 PM per year (during normal working hours)
Technical updates
24 x 7 Hotline
25% Discount on Labour
Travel & Labor included
25% Discount on Spares
Spare Parts included (excludes batteries and AC/DC capacitors except under warranty)
Emergency Service response, travel to site the Next Working Day
Emergency Service response, travel to site within 6 hours 24/7	O
Emergency Service response, travel to site within 4 hours 24/7	O
Main Options
Additional PM visits	O	O	O	O
PM Out of Hours, Mon to Fri	O	O	O	O
PM at weekends or holidays	O	O	O	O

=Included feature O=Optional - Chargeable (see conditions)