man working on ups

Remote Monitoring Service

Around-the-Clock Alarm Management

Imagine the security of having trained service professionals standing by around-the-clock to attend to the needs of your UPS and other critical systems. Armed with state-of-the-art communication tools, Eaton guards your equipment, managing critical system alarms, performing remote diagnostics, and providing informative periodic reports.

Remote monitoring services enable instant detection of selected alarms by the Eaton team and where necessary the immediate dispatch of a local Customer Support Engineer, resulting in maximum uptime for your critical systems.

In combination with Eaton’s software packages you can monitor, manage and maintain your UPS system and entire virtualized network to ensure that your business is constantly up to date with real-time statuses. In this dynamic age it is critical that you maintain business continuity and with the combination of Eaton software and communication tools you can be sure that these solutions save time and money but most of all reduce your overall risk.

Eaton can monitor your critical systems via permanently network connected SNMP adaptors or traditional dial up systems. Whatever your situation may be Eaton has a solution to suit your needs.

Alarms can also be sent to both our Customer Support Engineers and to customer phones or pagers simultaneously. Our state of the art network monitoring centre is equipped with redundant internet links, secure power and is also monitored by Eaton staff around the clock.

Remote Monitoring Features:

  • 7 x 24 monitoring by Eaton
  • Custom Alarm Configurations available
  • Remote diagnostics maximize responsiveness and uptime
  • Monthly performance reports

For more information, contact Eaton

Terms and conditions apply